Artificial Intelligence and Public Relations Synergy

A Study in the Context of Bangladesh

Authors

  • Muhammad Kawsar Mahmud Civil Aviation Authority of Bangladesh
  • Tahmina Sultana Bangladesh University of Professionals
  • Harunur Rashid BASIC Bank Limited, Bangladesh

DOI:

https://doi.org/10.38157/ss.v7i1.653

Keywords:

AI, Public Relations, Practice, Bangladesh

Abstract

The integration of artificial intelligence (AI) in the field of public relations (PR) has brought a massive change in communication. This paradigm shift is not merely a technological advancement but a fundamental transformation in how public relations practitioners (PRPs) interact with stakeholders to communicate effectively. The study's primary objective was to examine the extent to which PRPs in Bangladesh utilize AI in their routine activities to achieve organizational goals. This research elucidates the current landscape by surveying a diverse sample of PRPs, thereby disclosing the degree to which AI technologies have been incorporated into PR practices. The study revealed that the utilization of AI in the field of PR in a variety of institutions in Bangladesh is less anticipated. Inadequate knowledge was also discovered in the investigation. This research contributes to the ongoing conversation regarding the influence of AI on the future of PR. It offers valuable insights for professionals and organizations that are striving to navigate this transformative journey effectively.

Author Biographies

Muhammad Kawsar Mahmud, Civil Aviation Authority of Bangladesh

Assistant Director (Public Relations), Chairman secretariat, Civil Aviation Authority of Bangladesh, Headquarters, Kurmitola, Dhaka-1229 and PhD Researcher, Bangladesh University of Professionals

Tahmina Sultana, Bangladesh University of Professionals

Assistant Professor, Department of Business Administration in Management Studies, Faculty of Business Studies, Bangladesh University of Professionals

Harunur Rashid, BASIC Bank Limited, Bangladesh

Public Relations Officer, BASIC Bank Limited, Head Office, Dhaka, Bangladesh

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Published

2025-01-18

How to Cite

Mahmud, M. K., Sultana, T., & Rashid, H. (2025). Artificial Intelligence and Public Relations Synergy: A Study in the Context of Bangladesh. Society & Sustainability, 7(1), 1–9. https://doi.org/10.38157/ss.v7i1.653